Postage and Packaging (UK and International)
All orders made within the United Kingdom will be charged at £7.99 and usually takes between 3-7 days to be delivered.We also ship our products internationally, which is charged at £16.99 to over 250 different regions worldwide, which include North America, Europe and Africa. The delivery time is 10-15 working days days. We do not do next day delivery !!!
Important information: Please note - All orders made within the United Kingdom usually takes between 5-10 working days (excluding weekends) and International orders could take up to 12-17 work days to be delivered during the sales periods due to high demand (NO exceptions and NO fast tracking’s).
Note: Please avoid emailing the team for an update of your order as you will receive an update in due course. Allow the allocated delivery time before contacting us. If your order exceeds the allocated delivery time (which is very rare) or you are highly concerned please contact firstname.lastname@example.org immediately with your order number which is saturated at the top of this page. At no circumstance can we fast track orders as all orders are done systematically..
You will receive a tracking number once your order ships. We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 4-10 working days to process your order and we cannot be held liable for Royal Mail guarantees. If the item is not delivered in time please contact +44 1782 668 007
We are pleased to offer a strict exchange policy on products. Hair extensions are hygiene sensitive as a result refunds are not permitted, nevertheless we are more than happy to make exchanges on hair extensions that have not been opened, worn or tampered with.In order to make an exchange you must contact within 3 working days. All Bleuribbon hair extensions must be returned unopened in the original packaging otherwise an exchange will not be issued.
Customers are responsible for shipping cost and we recommend that you return the hair extensions with a tracking number, as we are not liable for lost returns. Once we have received the hair extension we will inspect it thoroughly to make sure the returns requirements are met so that the exchange process can commence.